A tool will allow hotels to reduce the risk in the work of housekeepers


Help hotels detect how to adapt their facilities and reduce the risks in the work of housekeepers. This is the objective of a new tool that the management of the Hosbec hotel will make available to accommodation and which will allow test the inadequacy of facilities and work tools. This method was developed in collaboration with the Conselleria de Economía Sostenible.

The Smart Lab of the Invat.tur building in Benidorm hosted this Monday the day of the presentation of this diagnostic tool Identification of ergonomic problems related to the lack of adequacy of installations and elements. In attendance were Francesc Colomer, Autonomous Secretary of Turisme Generalitat Valenciana; Elvira Ródenas Sancho, General Director of Work, Welfare and Safety at Work; Nuria Montes, General Secretary of the Association of Hotel and Tourism Companies of the Valencian Community (HOSBEC); and Mercedes Sanchís, Director of Innovation in Workplace Health and Wellbeing at IBV.

The IBV has developed with Hosbec, in recent months, the diagnostic study to be able to organize information for tool design. This study had the participation of more than fifty hotels which participated in filling out the questionnaire in order to define these essential points in the development of the diagnosis. Sonia Serna, IBV researcher, explained in detail how the participating companies were, establishing that the vast majority were 4* category hotels, which corresponds to the most represented volume in Hosbec, and with a 43% participation of hotels with less than 150 rooms. In addition, 94% corresponding to the type of vacation.

This is the photo of the typical hotel that participated in the validation of the tool’s data, and who was able to first obtain the result of the recommendation report that the tool will produce once launched. Among the different sections that the tool will have in which to work areas of management, planning and execution of cleaning works, diagnostic study highlights some of the issues on which it is considered essential to work, such as the realization warm-up and stretching exercises during and at the end of the work.

Also have systems of raise beds or have objects to relieve pressure on the knees dDuring cleaning operations, these are aspects that have received fewer answers, although there are many questions about postural hygiene, the analysis of work procedures, or even the use of telescopic poles or cleaning procedures. wringing rags or tea towels.

The conclusions of the diagnostic study were that forced postures are identified as ergonomic risk factors at all stages of the tasks performed by housekeepers. With this study, it can be expected that the tool will be a successful starting point for identifying priorities for the ergonomic adaptation of installations and work elements. The risks can thus be reduced, although we know that they cannot be totally eliminated.

The tool will be available online in the coming days on the Hosbec website and with it the Hotels can complete the questionnaire anonymously and have a personalized recommendation report based on how they answered the different questions.

The tool provides an immediate solution for businesses to dProvide “in one click” an adapted report that gives them solutions to adapt the installations, utensils and work equipment, as well as staff training and awareness. HOSBEC is already working on the future use of this tool to be able to identify solutions and negotiations at an aggregate level that improve and reduce the risk of cleaning works in hotels.

He isRegional Tourism Secretary, Francesc Colomer He pointed out that the collaboration between institutions can overthrow on the sector a culture of risk prevention and adaptation of jobs to solutions that allow adapting and improving ergonomics in work processes.

The Director General of Labor Elvira Rodenas, appreciated the commitment that Hosbec has made to work in the search for tools allowing the hotel sector to have direct information and to access solutions allowing to prioritize the adaptation of the installations and the working tools. According to the study published by INVASSAT on housekeepers, having this type of tool generates a necessary tool in the sector to prioritize what to do in terms of risk reduction.

Nuria Montes The Conference began by acknowledging the work carried out by the IBV to develop this tool and the collaboration of the hotel sector that participated in the first phase of the diagnosis, showing its commitment to improving working conditions and, above all, with great involvement in the work on these initiatives and with great interest in adapting the new designs and the renovation of the rooms to the ergonomic aspects that facilitate the cleaning work.

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