Is technology helping us to humanize work? – The financial


For some years now, there has been talk in the world of work of humanizing work, it may seem like a fad, a trend, something that is the sole responsibility of Organizations, or that we are going to be replaced by artificial intelligence. However, in my experience, I believe that work has become humanized over time based on technology and at the same time we have dehumanized it ourselves.

Let’s start from the point where the theory tells us that work should be humanized, people should be placed at the center, and this helps their individual achievements to be reflected in business results, i.e. people are professionals and we should be aligned with the purpose of the organization. The company will give us the tools and the respect to truly have a humanized job.

In the case of the State of Nuevo León, several of the most representative and important companies such as Fundidora, Cervecería Cuauhtémoc, FEMSA, CEMEX, to name only the best known, have made great efforts to attract and retain best talent through benefits for themselves and their families, who at the time were a “boom” such as housing, health programs, benefits such as a savings fund and grocery vouchers to generate welfare for his employees, and from my perspective, what he has done was to humanize for this moment in history something that in other states did not exist.

These same organizations have continued to grow and seek to humanize work, so it’s not something new for everyone, it’s more about focus, awareness and intentionality, generating experiences for the collaborator. At the same time, through technology, companies have sought to generate efficiencies that have included automation that has “disappeared” from roles.

So, has technology humanized work?

In the near future, there will be people who will be forced to change jobs as a result of the profound transformation we are experiencing. “1 in 2 workers will need to relearn new skills to perform a new role,” says Sandra Martínez, communications engineer and strategy, innovation and creativity facilitator at Lego Serious Play.

This same thing has already happened in the field, in industry and at the same time it has generated that jobs that have affected health or that have a high degree of risk are carried out by a machine and that people who really want and can learn new skills can do work with less risk.

For example, in the steel industry of Nuevo León, working in certain areas of the steel foundry was very risky, as they were exposed to fatal accidents or diseases that endangered the health and well-being of their employees and their families. Today, these same organizations, thanks to technology, have “disappeared” these dangerous roles to protect the well-being of their employees and also to generate efficiencies and savings.

A few years ago, Andrés Oppenheimer at the ERIAC Forum made me think with his conference and his book “SAUVER QUI PEU!” : “it is probable that, in the next two decades, almost half of the jobs will be replaced by computers with artificial intelligence. Lawyers, accountants, doctors, communicators, salesmen, bankers, teachers, workers, restaurateurs, analysts, drivers, waiters, workers and students… tremble or get ready.”, and fate is catching up with us, at least in Human Resources in various organizations are already selecting their staff with the help of artificial intelligence, including research from candidates, interviews and interpretation of psychometrics at a higher speed and with greater adherence to the profile sought.

This is why it is very important that each of us from our trenches or our role do what suits us:

Give meaning to what you do every day, a goal,

Understand the impact of your actions, to achieve the results of your business,

· Remember that we are ALL leaders, regardless of our position.

To close:

· Do you live to work or work to live? Are you satisfied with what you are doing?

· As a leader, what do you do differently with your work team?

· Remember that good collaborators are not necessarily leaders, since the ability to lead is the ability you have to influence,

Learn to listen (ALL) recognize your people,

· Change your paradigms, bad habits do not generate long-term results,

· Technology will not humanize your work, you will do it with the support of technology by unlearning to learn the new and transform yourself to adapt and truly have your balance and well-being.

Sense of transcendence: It’s about living, and be careful because the worst tyrant is yourself.

“Men become more human, work together to make the world, more and more, the mediation of consciences which assume a common existence in freedom.” Paulo Freire

The author is the Human Resources Manager of the coatings business of LAMOSA Mexico, has over 25 years of experience in Human Resources, is co-founder of the Grow2GetherMx podcast and associate of ERIAC.

Email: [email protected]

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