August 27, 2022 – 7:26 p.m.
What happened?
This Saturday afternoon Santiago Metro reported line 2 remains closedafter reporting “energizing” problems this would have delayed the running frequency of the trains.
Through social networks, users were unhappy because of the long waiting times they had to endure inside the wagons.
What did Metro say?
In its official Twitter account, the transport service notified in the first instance that it remained “detained with a delay in its frequency”.
6:40 p.m. #L2 remains held with delay in its frequency. We will continue to report. https://t.co/3jD5Yw9W65
— Santiago Metro – #NewTravel (@metrodesantiago) August 27, 2022
They later announced that Line 2″ remains closed. Our teams are working on the restoration.”
6:58 p.m. #L2 it is kept closed. Our teams are working on catering. https://t.co/NaS05vLUb2
— Santiago Metro – #NewTravel (@metrodesantiago) August 27, 2022
7:09 p.m. Remember that #L2 remains closed due to an electricity problem. Our technical teams are working. We will continue to report. https://t.co/UDopP21vLQ
— Santiago Metro – #NewTravel (@metrodesantiago) August 27, 2022
Meanwhile, from the Transantiago service account, they indicated that after this issue, “support buses are located on the surface making a route parallel to line 2. We are reinforcing the usual surface routes”.
📢 By #AlerteMetro ⚠🚇 in #L2 of @metrodesantiago
🚌 They are implanted on the surface #BusApoyo running parallel to #L2.
🚌 We are strengthening the usual circuits on the surface.#Planyourtrip 📲 https://t.co/WofaQqLgZW— Transantiago (@Transantiago) August 27, 2022
What will happen on Sunday?
“Regarding the L2 function tomorrow: our teams continue to work to restore power and train circulation. We will inform you in good time before the start of the service. We are sorry for any inconvenience caused to our passengers,” Metro said of Sunday’s operation.
11:00 p.m. Regarding the operation of #L2 tomorrow: our teams continue to work to restore power and train circulation. We will inform you in good time before the start of the service.
We apologize for any inconvenience caused to our passengers.— Santiago Metro – #NewTravel (@metrodesantiago) August 28, 2022
User reactions
Faced with this situation, various users on social networks have expressed their annoyance at having to spend long periods inside the wagons after the service failure.
We are without air circulation, and there are children and some people are in a state of panic, not being able to breathe well. pic.twitter.com/sCJhb8k53m
— Zerghiofrancis1972 (@Zerghiofrancis1) August 27, 2022
Let the people who stayed in the cars get out, they could have a seizure for more than half an hour locked up. No ventilation #L2 #Metre pic.twitter.com/OBgYAFheWf
— evelin :3 (@evelinsu_) August 27, 2022
@metrodesantiago full and no one says anything or informs us pic.twitter.com/9rH7iqv50H
– ??????? (@daanimor) August 27, 2022
Closure of Los Heroes station
In addition, Metro de Santiago reported that the Los Heroes station is closed for its Line 2 and Line 1 service.
“Line 1 of Los Héroes is closed and without stopping trains. Line 2 remains closed. Our teams are working on the restoration,” they said on Twitter.
7:22 p.m. Heroes #L1 It is closed and non-stop trains. #L2 remains closed. Our teams are working on catering.
— Santiago Metro – #NewTravel (@metrodesantiago) August 27, 2022
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