These are the most in-demand jobs in Puerto Rico – Telemundo Puerto Rico


The Most In-Demand Skills and Occupations report, surveyed for the period between April 2020 and March 2021, reflected the tasks or activities most in demand by employers as well as the skills employees need to possess.

Likewise, it revealed the most in-demand occupations and increases in the hiring rate.

The Secretary of the Department of Labor and Human Resources (DTRH), Gabriel Maldonado González, expressed in a written communication that “it will be very interesting to be able to compare this report, which corresponds to the critical period of the pandemic, with the one published in December 2023 and which covers the period of economic resurgence that we are experiencing in Puerto Rico.

EITHERthe occupations most in demand were:

  • Retailers (11.3%).
  • ATMs (5.2%).
  • Customer service representatives (5.1%).
  • Fast food workers and counter clerks (4.9%).
  • Medical secretaries (4.2%).

Occupations that recruited employees with less than a bachelor’s degree:

  • Retailers (13%).
  • Fast food workers and counter clerks (6.8%).

Professions having recruited with a baccalaureate or higher:

  • Retailers (6.9%),
  • Medical secretaries and administrative assistants (6.3%).

Professions that recruit the most with a level of education required by the employer:

  • Registered nurses rank first (7.3%).
  • Executive secretaries and executive administrative assistants (6.9%).
  • Accountants and auditors (6.7%).
  • Medical and clinical laboratory technologists (5.1%).
  • Lawyers (3.9%).

With regard to the skills required by employers, 60.6% of those recruited had to be familiar with the use of computers (38.4%) or master specific programs (22.2%). These figures are similar to those of the previous year. On the other hand, employers highlighted that they require the following skills: commitment to the company (49.1%); communications (34.7%); mathematics (24.4%); thought (21 percent); computers (17.2%); Spanish (14.7%) and English (11%).

The tasks or activities most requested by employers from the last employee recruited in the period in question and the percentage of employers who require it are as follows: respecting schedules (77.7%); talking to customers (71.7%), working in a group or team (67.9%); manage assigned priorities (63%) and basic arithmetic (56.5%).

43% of employers surveyed said they hired at least one employee between April 2020 and March 2021, the latter being the third month of the Pierluisi administration. 28.9% of recruited employees were not required to have a specific level of education, although 34.2% of recent recruits had a high school diploma or its equivalent. Meanwhile, 22.5% had a bachelor’s degree.

The overqualification rate, which is equivalent to the percentage of the last recruited employees with a level of education higher than that required for the position, is 42.6%. At the industry level, those with the highest overqualification rates were information (85.4%) and accommodation and food services (74.7%). They are followed by transport and storage (60.2%), agriculture and mining (55%), and finance and insurance (51.9%).

The new report indicates that the hiring rate or the percentage of all employees who were hired on this date was 3.9%, an increase of 1.7 percentage points compared to the previous period which ended in March 2020 (2.2%). As for the separation rate, which is equal to the percentage of all employees who have been separated from their jobs – whether by dismissal, layoff, resignation, retirement or death – it has been set at 2.6%. , which represents a decrease of 1.6 percentage points compared to the previous period (4.2%). For its part, the partial employment rate or the percentage of employees who worked less than 28 hours per week was 13.7%. This represents a decrease of 4.6 percentage points compared to the previous period (18.3%).

The vacancy rate, defined as the number of positions available at the time of responding to the survey as a percentage of total employment, was 10%. 30.1% of employers responding to the survey said they had vacancies. Of these, 89.9% had difficulty filling vacancies. The hardest to fill occupations were food preparation workers, retail salespersons, fast food workers and counter clerks, their direct supervisors, customer service representatives, janitors and cleaners , farm workers, dental assistants, automotive technicians and mechanics, and wholesale and manufacturing sales representatives. , with the exception of technical and scientific products.

The Vocational Skills Research Division, attached to the Auxiliary Secretariat for Statistics and Publications of the DTRH, carries out this annual survey of the skills and jobs most in demand with the aim that schools, universities, Higher education and training programs in the public and private sector have information that assists them in developing their study programs so that their qualifications meet the needs of the labor market. In addition, it generates other indicators that help assess the dynamism of the labor market in Puerto Rico. For more details on the various publications issued by the DTRH, we invite you to access the portal https://www.mercadolaboral.pr.gov.

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